CSIG Holding Company

  • Administrative Assistant

  • Overview

    Administrative Assistant

    StoryPoint of Portage


    Our employees come first. Period. We’ve grown our business with this mindset, it’s the basis of everything we do: Employee First. We are one team, with one plan and everyone’s included. This means we move forward together, always leading with empathy and viewing all decisions through the lens of every employee.


    We believe in this so strongly that every employee in our company has scheduled monthly conversations with their leader to discuss their performance, growth and opportunities to improve the employee and customer experience.



    The Administrative Assistant is responsible for providing administrative support for our clinical resident care services, by delivering the absolute best experience, optimizing performance and leading employee connections within our community. 


    Required Experience for Administrative Assistant: 

    • Prior experience providing administrative and managerial support to a large staff required.
    • Proven organizational and communication skills
    • Basic computer skills and ability to learn in house systems.
    • Certified Nursing Assistant (CNA), Assisted Living or Memory Care is a plus, but not required. 


    Accountabilities for Administrative Assistant:

    • Interviews potential employees and makes hiring decisions. Maintains appropriate records for new and existing staff.
    • Accurately approves and processes (bi-weekly) payroll for entire Wellness department.
    • Create, maintain and update staff schedules and Caregiver Task Sheets with daily duties to ensure our residents consistently receive the best quality of care.
    • Maintaining all appropriate records of training for new and existing staff.
    • Manage the accounts receivable process, ensure all contracts are signed and up to date and billing is timely and accurate.
    • Provides operational support to the Wellness Director, Assistant Wellness Director, Nurse Supervisor and Wellness Department.
    • Making good and timely decisions that keep the organization moving forward.
    • Building strong resident relationships.
    • Holding self and others accountable to finishing tasks and duties.
    • Communicating clearly and frequently.
    • Being flexible and approachable.

    Serving is our Business

    Connecting Seniors, Families and Communities

    StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.


    1440 Culture

    Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


    It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


    We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


    We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.



    This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


    Equal Opportunity Employer



    Click on glassdoor to see our employee testimonials



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