CSIG Holding Company

  • Community Engagement Director

    Life Enrichment
  • Overview

    Community Engagement Director

    StoryPoint and Independence Village


    Position Summary:

    The Community Engagement Director plans, organizes, coordinates and completes all community (internal and external) engagement activities that are beneficial and complimentary to the social welfare and interests of the residents in a senior life connections community.


    Required Experience for Community Engagement Director:

    • Compassionate towards the senior population.
    • Positive and Engaging Attitude
    • Relevant experience
    • Must be able to work a flexible schedule, which may include evenings, weekends and holiday hours.
    • Microsoft word, excel and publisher knowledge


    Responsibilities for Community Engagement Director:

    • Understanding and leading to our 1440 standards.
    • Clear Communication of Vision: Ability to translate how our organizational, community and goals relate to our team, staff and residents.
    • Demonstrate exceptional communication skills by conveying necessary information accurately and timely along with seeking clarification when needed.
    • Actively supports our culture – our pillars and 1440.
    • The Community Engagement Director is responsible for the overall direction, coordination, and evaluation of the life enrichment department.
    • Responsible for all Founder Engagement and Events; including the recruitment for Founder Ambassadors for the 5 Dimensions
    • Creates and manages internal and external community events, inviting community prospects to exciting and innovative activities/events that attract and inspire future residents.
    • Conducts outreach and develop ongoing relationships with community organizations.
    • Maintains relationships with community partners including and not limited to museums, veterans centers (VFW, Elks, etc.), YMCAs, quilting guilds, colleges, universities, churches, non-profits, media outlets and senior centers.
    • Attends relevant networking and marketing events in order to expand community contacts and relationships
    • Serves as spokesperson for Media and Marketing requests
    • Resident Participation Tracker: personal touch or connection with each resident on a daily or weekly basis meeting goal.
    • Implement the 1440 Standards and review with regional or functional leader on regular basis as determined by those team leaders.
    • Plan and perform regularly scheduled activities (inside and outside the community) as outlined in the LE Standards.
    • Create the monthly activity calendar
    • Utilize resident assessments to create innovative personalized programs that are engaging to residents and prospects.
    • Present professional appearance/dress and maintain all areas for activities within the community in a safe and neat manner.
    • Responsible for all resident interest assessments utilizing momentum program.
    • Manage all appropriate state regulations and auditing to ensure our community is in compliance.
    • Work closely with Wellness team to better understand the needs of the residents.
    • Purchasing and budgeting to adhere to company guidelines.
    • Work toward continual improvement of the overall organization and the constant pursuit of better.
    • Available to work a flexible schedule including on call, weekends, and holidays when necessary.
    • Perform other duties as assigned

    Serving is our Business

    Connecting Seniors, Families and Communities

    StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.


    1440 Culture

    Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


    It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


    We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


    We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.



    This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


    Equal Opportunity Employer



    Click on glassdoor to see our employee testimonials



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