CSIG Holding Company

  • Regional Executive Director

  • Overview

    The Regional Director oversees StoryPoint and Independence Village Executive Directors for a specific region. A successful Regional Director will maintain an atmosphere of collaboration, participation, retention and teamwork within the assigned region.  Oversees policies, objectives, and initiatives for region. Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary.  Familiar with a variety of the company’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.


    Required Experience for a Regional Executive Director:

    • Bachelor’s degree in Business, Health Care, Hotel/Restaurant Management, Gerontology or equivalent experience
    • Demonstrate passion for leading and developing people as well as being committed to excellent service delivery to residents
    • Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families
    • Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc.
    • A broad understanding of federal and state laws related to the operation of a Senior Assisted Living Community
    • Ability to work effectively as part of a team
    • Strong proficiency with Microsoft Office applications
    • Strong initiative and ability to manage multiple projects as well as strong follow through skills as well as be detail oriented
    • Ability to complete projects timely and accurately is critical
    • Excellent interpersonal and communication skills are required as this position has direct contact with numerous departments
    • Ability to make decisions independently without direction

    Primary Responsibilities of a Regional Executive Director:

    • Actively support our culture – our pillars, 1440 and a culture of feedback
    • Actively supports our company’s culture of safety as the Executive Director leads safety at the community level
    • Promotes staff to exhibit 1440 behaviors by leading by example
    • Establish, builds and maintains positive relationships with all function regionals
    • Interview, hire, train, and direct Executive Directors of communities
    • Conduct site visits in order to ensure programs are functioning and meeting operational standards as well as provide immediate hands on feedback and action to meet standards
    • Promote our company’s philosophy to community leaders
    • Supports the sales process by monitoring region’s move out activity
    • Provide reporting to Function Leader on a regular basis
    • Responsible for collaboration with various departments to ensure resident and family needs are met accordingly
    • Partners with Functional Leaders on reporting requirements
    • Ensures on-going compliance with all regulatory requirements
    • Actively seeks feedback from other regional and function leaders
    • Ensure adequate preparation for regulatory compliance survey
    • Performs other similar or related duties as assigned or necessary
    • Regular travel with some overnight travel
    • Conducts monthly performance feedback for region’s Executive Directors

    Serving is our Business

    Connecting Seniors, Families and Communities

    StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.


    1440 Culture

    Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


    It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


    We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


    We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.


    This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


    Equal Opportunity Employer


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