CSIG Holding Company

  • Regional Housekeeping Manager

  • Overview

    Regional Housekeeping Manager

    StoryPoint & Independence Village


    Position Summary:

    The Regional Housekeeping Manager is responsible for developing and providing direction to a team of Housekeeping and Maintenance Leaders in order to successfully achieve performance objectives across all Communities. This role requires strong leadership acumen in addition to effective coaching and mentoring skills. This is an onsite job combined with travel time. 


    Required Experience for Regional Housekeeping Manager:

    • High school diploma or equivalent required
    • Strong written and oral communication skills.
    • Demonstrates strong leadership abilities.
    • Ability to train staff on company policies as well as on their job responsibilities.
    • Sound problem solving skills.
    • Must have knowledge of cleaning materials, equipment and tools and have the communication and teaching skills to impart this information to his/her employees.
    • Ability to identify hazards and report to management.
    • Ability to train and motivate staff to provide quality service.
    • Must have excellent attention to detail and the ability to concisely follow client direction.


    Primary Responsibilities for Regional Housekeeping Manager:

    • Ensures all operational and safety procedures are properly followed.
    • Coach leadership on how to manage customer housekeeping problems; investigate complaints about cleaning service.
    • Inspects and approve staff work performance.
    • Ensures cleaning is done to contract specifications.
    • Maintains department budget and manage cleaning expenses and produce reports on expenditures.
    • Provides training and coaching to both current and new employees.
    • Undertakes necessary administration and paperwork.
    • Develops and implements policies and procedures with team to develop departmental goals.
    • Ensures that preventative maintenance procedures are carried out on a scheduled basis and completes maintenance records for equipment; Recommends replacement of equipment whenever necessary and evaluates new equipment for its durability and value.
    • Establishes and maintains effective working relationships with other employees, vendors, and general public.
    • Investigates and maintains a working knowledge of developments in cleaning equipment and materials.
    • Work toward continual improvement of the overall organization.

    Serving is our Business

    Connecting Seniors, Families and Communities

    StoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It’s this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.


    1440 Culture

    Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


    It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


    We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


    We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.



    This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


    Equal Opportunity Employer



    Click on glassdoor to see our employee testimonials



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